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About CMI
CMI Music & Audio has grown to become one of Australia's leading and most respected distributors, nationally distributing and marketing contemporary professional musical instrument (MI), pro audio and hi tech products.
At CMI, understanding our customers' needs is just the beginning. Our commitment to excellence involves our collaborative approach - we bring our knowledge and enthusiasm to align with your requirements.
The challenges faced by Australian MI and audio dealers also apply to our business, and we are constantly looking at ways of improving ourselves and seeking better ways to do things. We ask ourselves how we can bring more value and a point of difference to our dealers' businesses through our business methods and our product mix.
Recent product acquisitions have broadened our focus and now allow CMI to service other departments of our MI and audio dealerships with world-leading brands that cover hi tech, recording, percussion and audio installation products; as well as offer support for large entertainment venues, stadiums, houses of worship and government facilities.
CMI has a team of dedicated product specialists to cover guitars, hi tech, percussion, pro audio and installations. These specialists are on call to answer any product or technical queries that may arise from customers and industry professionals. Product specialists are also available for dealer sales staff training and end-user product education presentations. They are also able to assist in system design and recommend the right products to suit a given project and - where required - are also committed to on-site demonstrations. In further assisting our product specialists, CMI has eight company-employed account managers strategically located throughout the states of Australia allowing quick, effective and direct service. |
The Company
 CMI Music & Audio has been wholly owned by the Trojkovic family since its inception back in 1978. Based in Melbourne, with its head office and national distribution warehouse of nearly 5,000 square metres, CMI maintains a stock holding in excess of $6 million. Founder Drago Trojkovic - in his role as managing director - was the main driving force of the company during the early days. CMI grew to become a leading distributor of musical and audio products directly targeted to the retail market.
Peter Trojkovic joined the company full time in 1996 to spearhead and implement the company's planned future growth and expansion into the pro audio and installation markets. Peter brought over 20 years' experience in the pro audio field, having been the founder and principal of a concert production company in the 80s and 90s. Peter is today involved in all aspects of pro audio markets both nationally and internationally.
In 2002, CMI sought the services of Graeme Mitchell, a proven achiever and 25-year veteran in distribution and marketing. Graeme's appointment proved so successful that, in 2006, he became a director and shareholder in the company. Graeme's motivation and knowledge has seen CMI launch into a diverse range of exciting markets, with products for newer markets such as hi-tech, recording studios and music software now available from CMI.
At CMI we have an intimate understanding of the guitar, hi tech, studio and pro audio markets and we take our responsibility to our customers seriously. We work diligently to make sure we exceed our customers' expectations at every level. |
Service & Support
 In order to service our clients in a timely manner, CMI has electronic repair service agreements in all major cities and most regional centres across Australia. With this model, we are best placed to meet our customers' needs in a quick and timely manner. To back up CMI's national service centres, we employ dedicated service technicians at head office who are able to assist with specific technical questions and who maintain a large stock of spare parts in order to meet most requirements. CMI is able to deliver within 24 hours to most capital cities and within a maximum of three days to other major centres in Australia. |
Key People and Sales Force Structure
Outstanding Achievements
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It’s great to be recognized as leaders in our field by industry peers and suppliers. Whilst we understand the effort made by manufacturers to produce products of excellence, we also believe it is imperative that CMI takes these efforts very seriously and with this in mind CMI works hard to expand the market share for the brands it represents. Our desire is not to achieve awards but to do the best job possible for our partners. Some of the awards in recent years include:
ESP
2003 - International Distributor of the Year
2006 - 2nd Place of Annual Sales Amount
Digitech
2002 - Asia/Pacific Distributor of the Year
2003 - Distributor of the Year
2004 - Outstanding Sales Achievment
2005 - Outstanding Sales Achievment
2005 - Asia/Pacific Rim Distributor of the Year
2007 - World Distributor of the Year
Hughes & Kettner
2004 - International Distributor of the Year
US Music
2004 - Distributor of the Year
2005 - Distributor of the Year
2006 - Distributor of the Year
2007 - Distributor of the Year
Randall
2003 - Outstanding Sales Achievment
2004 - Outstanding Sales Achievment
2005 - Outstanding Sales Achievment
2006 - Outstanding Sales Achievment
2007 - Outstanding Sales Achievment
Washburn
2003 - Outstanding Sales Achievment
2004 - Outstanding Sales Achievment
2007 - Outstanding Sales Achievment
Eden
2003 - Outstanding Sales Achievment
2004 - Outstanding Sales Achievment
2007 - Outstanding Sales Achievment
HK Audio
2005- Most Improved Territory
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CMI Brands
Our extensive range of equipment from some of the worlds most recognised brands such as:
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Adamson |
Gem |
Peak |
Superlux |
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Antares |
Hughes & Kettner |
Progressive |
Switchcraft |
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Arturia |
Italia Guitars |
Prolux |
TASCAM |
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Danmar |
Jose Ortega Guitars |
Promax |
Universal Audio |
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dB Technologies |
Lakland Basses |
Peace Drums |
UXL |
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Dean Markley |
MC2 Audio |
Phonic |
Vinci |
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Digitech |
Monterey |
Quested |
Washburn |
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DSPPA |
Native Instruments |
Randall |
Wilkinson |
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Duracell |
Nashua (Tape) |
RapcoHorizon |
XTA |
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E Bow |
Neutrik |
Rimshot |
Cympad |
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Eden |
Ozman |
RMV |
One Systems |
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ESP/LTD |
Parker |
Shure |
Parker |
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HK Audio |
Peace |
Sperzel |
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Privacy Policy
How is client information used?
CMI Music & Audio may use client information to provide its clients with product information, information about new or upgraded products, or to notify of special offers, deals and other promotions.
Modification of client information
If clients need or wish to modify any of their information, including unsubscribing from any mail lists, they must update by emailing CMI at our contact page.
It is especially important you keep your contact details up-to-date.
Security
CMI Music & Audio will protect the confidentiality of its clients’ information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of CMI Music & Audio. To protect the loss, misuse and alteration of information that is collected from clients, CMI Music & Audio has appropriate physical, electronic and managerial security procedures in place.
Disclosure of client information and communications
CMI Music & Audio will not otherwise disclose its clients’ personal and account information unless CMI Music & Audio has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of CMI Music & Audio, CMI Music & Audio clients, or others, or where CMI Music & Audio has a good faith belief that the law requires such disclosure.
CMI Music & Audio also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that CMI Music & Audio stores or transmits for its clients. The circumstances under which CMI Music & Audio will disclose such electronic client communications are when:
• It is necessary in order to provide service to the client;
• It is necessary to protect the legitimate interests of CMI Music & Audio and its clients;
• It is required to cooperate with interception orders, warrants, or other legal processes that CMI Music & Audio determines in its sole discretion to be valid and enforceable; and
• It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by CMI Music & Audio and appear to pertain to the commission of a crime.
Contact Information
If you have any queries about privacy, you can email CMI Music & Audio through the contact us form, or you can mail us:
Mailing Address
PO Box 499
Altona North
Vic 3012
Physical Address
36-38 Export Drive
Brooklyn
Vic 3012
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Vortis speakers
New SS series recorders
