Careers at CMI Music & Audio


Customer Service / Internal Sales

If you have a passion for music gear and enjoy interacting with customers, building and maintaining relationships whilst working with the highest quality global music brands then this is the role for you. You will be based on our sales desk at our Altona office working alongside a team of experienced professionals in a service based role.You will be rewarded with comprehensive on-the-job training and a competitive salary package. our focus will be on customer service and sales support. You will take inbound queries from our customers and you will assist our in the field Sales Representatives with any queries that they have. You will also liaise with our Product Specialists and Product Managers on a daily basis.
This role requires you to manage a small portfolio of accounts that require regular outbound sales calls to maintain and develop good ongoing business relationships with your customers. You will be proactive in developing new business and goal driven in order to achieve your sales budgets and KPI's

You will report to the National Sales Manager

To be successful in this position you will be able to demonstrate the following:

  • Experience with music instruments, studio gear, live sound or DJ products.
  • Experience in a sales/customer service role within a technical  environment.                                            
  • A strong service focus and can do attitude
  • Accurate data entry skills and basic understanding of Windows   Programs (Excel, Word, Outlook etc) and a good understanding of social media.
  • Excellent attention to detail and an ability to multi task
  • Excellent communication skills
  • An ability to work to deadlines.               
  • An ability to work in a team environment.
  • Industry experience is preferred.


CMI Music and Audio employs 40 engaged and vibrant staff that actively participate in the creation of music. We encourage growth and development within our organization and give you the opportunity to work in a dynamic environment with some of the most exciting and cutting edge music brands today.

Applications

Suitable applicants please forward your resume and cover letter to: [email protected]
Whilst we sincerely appreciate your interest in working with CMI Music & Audio only short listed candidates will be contacted.

 


Victorian Based National Product Specialist & BD for Harman Professional Audio Products.

CMI Music & Audio is a market leader in the Sales and Distribution of Professional Audio gear and technology. Our portfolio represents the most highly lauded global Audio & Music brands available today and include: JBL, Adamson, AKG, Soundcraft, Crown Amps, DBX, Fohhn, TASCAM and Harman Tunnel solutions.

We service a broad range of customers and we pride ourselves on delivering excellent service to the end users of our brands, our businesses partners / resellers and our international suppliers.

Overview of position

We are looking for a passionate and experienced Audio industry professional who will be directly responsible for Training and Demonstration of (but not limited to) all High End Soundcraft mixing consoles & JBL Professional Touring products.

In this role you will act as support to our sales team and be responsible for Business Development of the afore mentioned product group, by having direct contact with potential users and customers on a national level.

The successful applicant will have experience working in high level Touring, Theater shows or Major events and will have a clear understanding of our vertical markets including Touring & Production, Music Venues and Theaters, School Auditoriums and places of Worship. You will work closely with System Technicians, Sound Engineers, AV Consultants and Integrators in the AV rental and install markets.


Requirements

  • Have at least 5 years' experience in working in high level Touring, Theater shows or Major Audio events.
  • Be familiar with or willing to learn and understand EASE &SMART and any other relevant audio control/prediction software.
  • Be conversant in and understand Audio technology performance products.
  • Demonstrable ability to communicate, present and influence effectively and credibly at all levels of the organization, from the desk / system operator to executive management level.
  • Proven ability to manage multiple projects at any time with strict attention to detail.
  • Excellent and precise presentation skills.
  • Excellent written and verbal communication skills.
  • Can work autonomously, collaboratively and in consultation.
  • Attend sales meetings, trade shows and sales/product training when required.
  • Travel interstate monthly and occasionally internationally if required (passport required) 
  • Work 40 hours (x) 5 days per weeks or as required.

Remuneration
The successful applicant will be remunerated with a generous package that's above the industry standard and will be tailored to reflect his/her level of experience.

Applications
Suitable applicants please forward your resume and cover letter to: [email protected]

Please note: Only vetted candidates will receive further correspondence.

 


Account Manager Pro Audio Products VIC & SA

CMI Music & Audio is a market leader in the Sales and Distribution of Professional Audio gear and technology. Our portfolio represents the most highly lauded global music gear brands available today and include: JBL, Adamson, AKG, Soundcraft, Crown Amps, DBX, Fohhn, XTA, MC2, TASCAM and Harman Tunnel solutions.

We service a broad range of customers and we pride ourselves on delivering excellent service to both our businesses partners and our international suppliers.

Overview of position
We are looking for a passionate and experienced industry professional who will be directly responsible for managing our Pro Audio business interests in the VIC & SA market. You will be charged with client business development and will partner directly with customers to ensure their long term success.

The successful applicant will have experience working with key principles in vertical markets including but not limited to Touring & Production; Music Venues and Theaters, School Auditoriums and places of Worship. You will work closely with System Technicians, Sound Engineers, AV Consultants and Integrators in the AV rental and install markets in VIC & SA.

Responsibilities

  • Operate as the lead point of contact for all matters specific to your customers.
  • Build and maintain strong, long-lasting customer relationships.
  • Negotiate agreements to maximise revenue and meet and exceed all KPI's and Sales Targets.
  • Develop a trusted advisor relationship with principles and executive stakeholders.
  • Ensure a timely and successful delivery of our sales and marketing solutions according to the customer needs and the company's objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to the internal stakeholders.
  • Develop new business with new and existing clients. Identify improvements and consult on strategies to ensure sales quotas and KPI's are exceeded.
  • Identify and grow opportunities within the territory and collaborate with management and sales support to ensure growth attainment.
  • Manage and facilitate various sales support activities (i.e. product specialists, product launches etc) within the territory.
  • Assist with urgent and high severity requests and resolve issue escalations in a timely fashion inc equipment operation issues.
  • Forecast and track key account metrics and prepare monthly and quarterly reports on account status. Prepare written presentations, reports and price quotations when required.
  • Regular communication with executive management with an overview to progress and workshop strategies to achieve targets and goals.
  • Contribute to marketing and news stories for customers and product development.
  • Assist with product training in our reseller/retail channel
  • Attend Sales Meetings, trade shows, travel interstate regularly and overseas when required.
  • Learn and understand EASE, SMART and any other relevant audio control/prediction software.


Requirements

  • 5(+) years proven work experience in a technology based Sales and Business Development Management role preferably in Touring and or Theatre markets or any other relevant experience.
  • Demonstrable ability to communicate, present and influence effectively and credibly at all levels of the organization, including executive management level.
  • Proven ability to manage multiple projects at any time with strict attention to detail.
  • Excellent listening, negotiation and presentation skills. Excellent written and verbal communication skills.
  • Can work autonomously, collaboratively and in consultation.
  • Attend sales meetings, trade shows and sales/product training when required.
  • Travel interstate monthly and occasionally internationally (passport required)
  • Experience with CRM software, MS office and MS Excel.
  • Work 40 hours (x) 5 days per weeks or as required.
  • Be conversant in and understand Audio technology in touring/staging.


Renumeration
The successful applicant will be remunerated with a generous package that's above the industry standard and will be tailored to reflect his/her level of experience.

Applications
Suitable applicants please forward your resume and cover letter to: [email protected]

Please note: Only vetted candidates will receive further correspondence.

 


Account Manager Pro Audio Products QLD-NT

CMI Music & Audio is a market leader in the Sales and Distribution of Professional Audio gear and technology. Our portfolio represents the most highly lauded global music gear brands available today and include: JBL, Adamson, AKG, Soundcraft, Crown Amps, DBX, Fohhn, XTA, MC2, TASCAM and Harman Tunnel solutions.

We service a broad range of customers and we pride ourselves on delivering excellent service to both our businesses partners and our international suppliers.

Overview of position

We are looking for a passionate and experienced industry professional who will be directly responsible for managing our Pro Audio business interests in the QLD & NT market. You will be charged with client business development and will partner directly with customers to ensure their long term success.
The successful applicant will have experience working with key principles in vertical markets including but not limited to Touring & Production; Music Venues and Theaters, School Auditoriums and places of Worship. You will work closely with System Technicians, Sound Engineers, AV Consultants and Integrators in the AV rental and install markets in QLD & NT.

Responsibilities

  • Operate as the lead point of contact for all matters specific to your customers.
  • Build and maintain strong, long-lasting customer relationships.
  • Negotiate agreements to maximise revenue and meet and exceed all KPI's and Sales Targets.
  • Develop a trusted advisor relationship with principles and executive stakeholders.
  • Ensure a timely and successful delivery of our sales and marketing solutions according to the customer needs and the company's objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to the internal stakeholders.
  • Develop new business with new and existing clients. Identify improvements and consult on strategies to ensure sales quotas and KPI's are exceeded.
  • Identify and grow opportunities within the territory and collaborate with management and sales support to ensure growth attainment.
  • Manage and facilitate various sales support activities (i.e. product specialists, product launches etc) within the territory.
  • Assist with urgent and high severity requests and resolve issue escalations in a timely fashion inc equipment operation issues.
  • Forecast and track key account metrics and prepare monthly and quarterly reports on account status. Prepare written presentations, reports and price quotations when required.
  • Regular communication with executive management with an overview to progress and workshop strategies to achieve targets and goals.
  • Contribute to marketing and news stories for customers and product development.
  • Assist with product training in our reseller/retail channel
  • Attend Sales Meetings, trade shows, travel interstate regularly and overseas when required.
  • Learn and understand EASE, SMART and any other relevant audio control/prediction software.

Requirements

  • 5(+) years proven work experience in a technology based Sales and Business Development Management role preferably in Touring and or Theatre markets or any other relevant experience.
  • Demonstrable ability to communicate, present and influence effectively and credibly at all levels of the organization, including executive management level.
  • Proven ability to manage multiple projects at any time with strict attention to detail.
  • Excellent listening, negotiation and presentation skills. Excellent written and verbal communication skills.
  • Can work autonomously, collaboratively and in consultation.
  • Attend sales meetings, trade shows and sales/product training when required.
  • Travel interstate monthly and occasionally internationally (passport required) 
  • Experience with CRM software, MS office and MS Excel.
  • Work 40 hours (x) 5 days per weeks or as required.
  • Be conversant in and understand Audio technology in touring/staging.

Renumeration

The successful applicant will be remunerated with a generous package that's above the industry standard and will be tailored to reflect his/her level of experience.


Applications


Suitable applicants please forward your resume and cover letter to: [email protected]

Please note: Only vetted candidates will receive further correspondence.

 


 

Warehouse Storeman & Packer

Location: CMI Head office, Brooklyn, Melbourne, Victoria.
Work type: Permanent
Work hours: 9am to 5:30 pm Monday to Friday

CMI is one of Australia's largest and fast growing Distributor of Musical Instruments, Music Production products and Professional Audio products.
We are currently recruiting for a Full Time Store Person to join our busy team on site at our Brooklyn warehouse. Ideally, the successful applicant will come from a logistic / warehousing background and possess experience in a warehouse logistics role including physical stock management, unpacking of containers, picking and packing of orders. This is certainly not a desk job so flexibility and agility is required. The role will require the successful applicant to be available for work on a Full Time basis, 9am to 5:30 pm Monday to Friday.

Key Duties include but not limited to:

  • Picking of stock for customer orders.
  • Packing orders for dispatch to customers.
  • Receive, process and dispatch goods
  • Physical stock management and control.
  • Clean and maintain warehouse layout and inventory locations
  • Unloading of containers.

The Person will preferably have the following skills,

  • Previous experience in a similar role is highly regarded
  • Forklift licence preferred
  • Strong administrative and communication skills
  • Strong attention to detail.
  • Able to work unsupervised & as part of a team
  • Be comfortable to work in a team environment
  • Physically fit

So, if you like working in a team within a diverse environment that consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.

All applications with resumes to be sent to [email protected]

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