Careers at CMI Music & Audio

Customer Service / Internal Sales

Location: CMI Head office, Brooklyn, Melbourne, Victoria.
Work type: Permanent Full Time
Work hours: 9am to 5:30 pm Monday to Friday

CMI Music & Audio is a major leading distributor of music gear brands in Australia specializing in musical instruments; music technology and professional audio and DJ gear.
We service and support music gear resellers and pro-audio rental/installation companies nationally.

If you have a passion for music gear and enjoy interacting with customers, building and maintaining relationships whilst working with the highest quality global music brands then this is the role for you.
You will be based on our sales desk at our Altona office working alongside a team of experienced professionals in a service based role. You will be rewarded with comprehensive on-the-job training and a competitive salary package.

Your focus will be on customer service and sales support. You will take inbound queries from our customers and you will assist our in the field Sales Representatives with any queries that they have. You will also liaise with our Product Specialists and Product Managers on a daily basis.
This role involves an online product listing/maintenance component and requires you manage a small portfolio of accounts with regular outbound sales calls to maintain and develop good ongoing business relationships with your customers. You will be proactive and goal-driven, in developing new business and achieving your sales budgets and KPI's. You will report to the National Sales Manager

To be successful in this position you will be able to demonstrate the following:

  • Experience with music instruments, studio gear, live sound or DJ products.
  • Experience in a sales/customer service role within a technical  environment.                                            
  • A strong service focus and can do attitude
  • Accurate data entry skills and basic understanding of Windows   Programs (Excel, Word, Outlook etc) and a good understanding of social media.
  • Excellent attention to detail and an ability to multi task
  • Excellent communication skills
  • An ability to work to deadlines.               
  • An ability to work in a team environment.
  • Industry experience is preferred.

CMI Music and Audio employs engaged and vibrant staff that actively participate in the creation of music. We encourage growth and development within our organization and give you the opportunity to work in a dynamic environment with some of the most exciting and cutting edge music brands today.

If you have a passion for working in the music gear industry and an appreciation for fantastic customer service please forward your cover letter and resume via the link below.

Whilst we sincerely appreciate your interest in working with CMI Music & Audio only a short listed candidates will be contacted.

Please forward your resume to:
[email protected]
CMI Music and Audio Pty Ltd


Warehouse Storeman & Packer

Location: CMI Head office, Brooklyn, Melbourne, Victoria.
Work type: Permanent
Work hours: 9am to 5:30 pm Monday to Friday

CMI is one of Australia's largest and fast growing Distributor of Musical Instruments, Music Production products and Professional Audio products.
We are currently recruiting for a Full Time Store Person to join our busy team on site at our Brooklyn warehouse. Ideally, the successful applicant will come from a logistic / warehousing background and possess experience in a warehouse logistics role including physical stock management, unpacking of containers, picking and packing of orders. This is certainly not a desk job so flexibility and agility is required. The role will require the successful applicant to be available for work on a Full Time basis, 9am to 5:30 pm Monday to Friday.

Key Duties include but not limited to:

  • Picking of stock for customer orders.
  • Packing orders for dispatch to customers.
  • Receive, process and dispatch goods
  • Physical stock management and control.
  • Clean and maintain warehouse layout and inventory locations
  • Unloading of containers.

The Person will preferably have the following skills,

  • Previous experience in a similar role is highly regarded
  • Forklift licence preferred
  • Strong administrative and communication skills
  • Strong attention to detail.
  • Able to work unsupervised & as part of a team
  • Be comfortable to work in a team environment
  • Physically fit

So, if you like working in a team within a diverse environment that consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.

All applications with resumes to be sent to [email protected]


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